Newsletters

Making every word of your email promotions and newsletters really work

16th May 2016 | Posted in Marketing communications

You want to send out an email campaign or a newsletter to attract prospective or current customers. You know you’ve got a reason for doing it (don’t you?) but what else can you do of value that doesn’t completely confuse the reader? Let’s look at the various components you can include in your email message. […]

Customer insight: empathy or numbers?

22nd April 2016 | Posted in Content creation

  I know data and analytics are all the rage. But I just don’t believe that numbers are everything. They may give us some insight but are they helpful in driving empathy? Are numbers a goal in their own right? For a while I worked for an extremely large, well-known company writing articles for their corporate […]

What do you call your storecupboard content?

25th February 2013 | Posted in Content creation

There’s no escaping content creation if you’re a formerly-known-as-copywriter.  In the last few weeks I’ve become content director for www.whentheygetolder.co.uk, providing helpful tips and support for children of ageing parents and I’ve been involved in a pitch for a content programme for a technology company. In both cases, we’re aiming to deliver content on the […]

Top tips for newsletter writing

18th July 2009 | Posted in Marketing communications

Newsletters are a great way to keep in touch with your customers and your colleagues. They require a bit of thought first though, to ensure you are providing useful and interesting information, and that everyone will benefit as a result. Here are some top tips for newsletter writing. 1. Who is your audience? Customers or […]

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